Forge communication

Graham W's picture

Many people here started out on the Forge and many didn't. Now, the Forge has a particular style of communication. I hope it'll help if I outline it.

(Note: I'm not saying this is a good mode of communication or the recommended method of communication or anything like that. I'm outlining it because it's a style many people are used to. I think some parts are useful, but you needn't agree.)

So, communication on the Forge, in my interpretation, works like this. Someone posts an initial post. It should be well thought-out. Two specific things are discouraged:

1. Opinion polls: for example, "What price do you think I should charge for X?". An opinion poll is any post that simply gathers various opinions.

2. Socialising: for example: "Hi, I'm new, great site!" or "Who's coming to Dreamation?". It often seems unpleasant to discourage socialising, but it does reduce the signal-to-noise ratio.

(Note that: on Collective Endeavour, we tend to welcome opinion polls, but rarely socialising).

Then you respond to that initial post, and that's where the guidelines really kick in.

1. Read charitably. If the person posts something you don't like, see it in the most positive light you can.

For example, I remember a post by Gaz, a while ago, saying that "Esoterrorists smells of wee". Now, I love Esoterrorists, which is published by a friend of mine. The temptation to post back in annoyance was almost overwhelming. But I breathed and read charitably: Gaz was expressing a strong dislike of Esoterrorists, not deliberately insulting my friend. He's allowed to dislike it.

2. Wait a while. Don't post back straight away. Compose your thoughts. (I often find that, after waiting, I've got little worth posting, and sometimes nothing.)

3. Post as if you were writing a letter. This one is hard to describe, but, basically, compose your thoughts and write a little capsule essay, which explains what you want to say. Avoid line-by-line replies to the other person's post.

5. Respect the other person's opinion. Even if you don't agree with it, don't treat them as stupid. Disagreement is welcome: it gives you something to discuss.

3. Don't post rhetorical Internet arguments. For example, I once posted on Story Games about Gumshoe, and someone else posted to say "Hey, if you like games where the GM railroads you through a prewritten adventure, then cool!". Similarly, if someone posts about GMless games and I say "None of the best-selling RPGs have a GM", I'm probably talking Internet crap.

This is a difficult one, because almost anything can be defended as "I was just stating an opinion". It's about advancing the discusion, rather than winning the argument with debating points. It's heavily tied into respecting the other person's opinion.

6. It's fine to swear or use strong language. State your opinions directly. Don't interpret other people's strong language as anger. However, don't aim strong language at someone else: "I think the Big Model is bullshit" is fine, "Don't talk fucking nonsense" is too much.

7. Avoid Internet awesome. There is a strong tendency, on sites like Story Games, to be mindlessly enthusiastic. "I think a table dedicated to Contenders would be fantastic!", "Let's bring the indie games awesome to D&D players!". This isn't particularly bad, of course, but it can make for hurt feelings when people disagree.

Then, after you've posted, allow people to post to disagree with you. Don't post back to tell them why they're wrong. If they raise something new, wait a while and post again.

Does that make sense? I'm not saying "This is the right way to communicate", but it is a way of communicating that I, and many others here, are used to. And, of course, that still doesn't mean "This is how we should communicate".

The communication on Collective Endeavour has been less strict. A bit of socialising is OK. Opinion polls have been welcome. But the Forge influence lives on. In my judgement, it's been like this: respecting each other's opinion, contentless posts discouraged, letter-like posts, no line-by-line replies.

So there you go. I hope that's helpful. Again, I'm not saying that this is how we should communicate: but that, to an extent, Forge communication has influenced how we have communicated.

I also think that, even if you don't like Forge communication as a whole, there are good things in that style of communication. The best, for me, is the emphasis on respecting each other's opinion and avoiding Internet rhetoric.

Graham

At the risk of breaching 2

Andrew Kenrick's picture

At the risk of breaching 2 and 7 almost immediately, I think this is a good set of guidelines to abide by here - thanks for posting them, Graham.

I know people flippantly dismiss Ron's moderation of the Forge as heavy handed, but it works to keep the site productive and focused. As people have said elsewhere, this is a working site, aimed at helping people design and publish games. A friendly, social atmosphere is fine whilst we do that, but we shouldn't lose sight of the true goal of the site.

These are all guidelines for

Malcolm Craig's picture

These are all guidelines for good communication on an internet forum. They go beyond something like the Forge and extend into the realm of simple, decent, honest communication between individuals. However, we are not the Forge and while these guidelines are very valuable and positive, I think they should allow us to continue with our own 'style', whlst working in an an atmosphere that uses these guidelines.

A particular focus on avoiding 'internet debating' is certainly a positive thing. The line by line refutation of peoples posts is something we should work to discourage. Respond to someones post as a whole, see what the spirit of it is and read the words in a charitable fashion. What is the best, most positive interpretation you can make of that persons words? Take that interpretation.

A useful suggestion might also be limiting the use of the edit button as well. This would contribute to people taking more time over their posts and thinking more clearly before responding. Perhaps we could set the edit function to work for, say, an hour after posting, to allow the correction of spelling mistakes and so forth.

Cheers
Malcolm

Contested Ground Studios

Don't tell people they're wrong?

Destriarch's picture

If someone has a disagreement that is wrong, surely it should be allowable to point out (politely and calmly as provided for my other etiquette rules) in what ways they are wrong, how they may have got the wrong end of the stick and so on? Otherwise how can we truly discuss anything? Sure you don't want antagonism on a grand scale, but there has to be a point where you can say 'No, that's not what I mean' or 'No, I don't think that's the case at all and here is why.' Likewise you don't want people saying 'that's a load of crap' without backing it up with solid reasoning.

I also can't help liking line-by-line replies for one simple reason: it's a lot clearer to see what the poster is reacting to. That's why they are used in the first place after all. I don't think there's any harm in the practice, it's when people misinterpret the desire for clarity as a form of open hostility, which it isn't by nature. Maybe some people have occasionally used line-by-line in hostile posts, but that's just because it makes making multiple points at a time so much easier, not because it's an angry act in and of itself. For example, I often use line-by-line posts in order to easily and clearly combine replies to more than one person in a single posting. It's so much easier to read when you don't have to scroll back over five or six posts to find out what the post author is referring to.

I'd also personally like to ask for a little more moderation in the use of strong language. Swearing has its place within the language as an emphatic, but when it is overused it loses its meaning and can lead to people interpreting it as anger when it isn't necessarily. I used to know one kid who literally put the word 'Fucking' in every sentence he said regardless of content, sometimes as many as three or four times. It was an extremely tiring experience talking to him as a result. So by all means swear when it's in context or you really want to emphasise something, but I don't think it's necessary or useful to swear as a matter of course when there are perfectly good words in the language that serve the same purpose with less chance of antagonism. I think this ought to be covered by the 'Writing a Letter' clause myself.

Ash

Graham, if we have a problem

Pooka's picture

Graham, if we have a problem with another person's response, rather than asking that they adhere to the rules that another forum demands of their posters, we should probably just assume that the format of their response isn't meant as an attack.

If my response in the other thread truly upset you, I'm genuinely sorry. I never imagined responding in that manner would cause upset of any sort.

A call for calm

Malcolm Craig's picture
Pooka wrote:

Graham, if we have a problem with another person's response, rather than asking that they adhere to the rules that another forum demands of their posters, we should probably just assume that the format of their response isn't meant as an attack.

If my response in the other thread truly upset you, I'm genuinely sorry. I never imagined responding in that manner would cause upset of any sort.

Graham/Pooka,

So there was a minor contretemps over responses and styles in another thread. Fine. For the sake of harmony, let's all forget about it and not mention it again. No blame, no bad blood. Everyone moves on, it was a minor glitch in communication.

Thanks
Malcolm

Contested Ground Studios

Let's just

JoE PrincE's picture

read line by line replies charitably. ;)

+++
JoE
+++

Prince of Darkness Games
Rock N' Role-Play....

I agree about the line by

David Donachie's picture

I agree about the line by line replies, they are a lot more helpful than the letter style posts.

I'd also agree about the language, if it was up to me I'd have less swearing :)

http://www.solipsist-rpg.com/

Profanity ahoy!

Malcolm Craig's picture
David Donachie wrote:

I agree about the line by line replies, they are a lot more helpful than the letter style posts.

I'd also agree about the language, if it was up to me I'd have less swearing :)

To clarify, line by line refutation of someones post is like interrupting someone to pick over every nuance of what they are saying during a conversation. But, that is by the by.

As I previously mentioned, we are not the Forge and while these are good guidelines for communication, we should find our own way that increases the amount of effective communication and gives a comfortable environment. As we grow, it's useful to discuss and then archive somewhere, this kind of thing. And by archive, I mean "Put on a page where they can be referenced", rather than "Put them away and forget about them."

As for less swearing, f$£% that for a &*^@$£g game of soldiers!*

Cheers
Malcolm

* Meant in jest, obviously.

Contested Ground Studios

Having recently got sucked

evilgaz's picture

Having recently got sucked in by a Troll on another forum, I can do nothing but agree with the general theme and mood of Graham's proposals, without going through a line by line critique... ;)

I don't see an issue about being social, without socialising. As long as people Stay On Target. Something similar was mentioned in another thread (1118), and sorry Graham, but I have to quote your oxymoron to illustrate the point:

“Nicely put, Neil. We're here to work, not for idle social chat. By the way, it's your birthday, right? Happy birthday! Have a drink on me!”

Made me smile! It also shows that you have to have some level of social interaction – rather like everyone’s day job. I work in an office and if the entire day was work discussions without the human factor I’d be suicidal by now. You can remain focused, while still going about the task in a “social” manner.

You’re right Graham, I don’t have anything against your friend (and was blissfully unaware that you had any – ha ha), but the wording I used, being somewhat childish, I thought would illustrate my views on the product in question, without being too inflammatory. I feel this demonstrates that it doesn’t matter how magnanimous and beautifully couched an author thinks his post sounds, its up to everyone else (who reads it) to view it charitably and not get cross or become reactionary.

A couple of Mr Stokes posts made my eyes widen and then I thought about it for a second and realised that’s probably how I sound to other people most of the time…

Of course I’m not a “member” here (I’ve not got that loving feeling of inclusion or think I’ve earned any stripes yet, still early days). It does remind me of that infamous member thread though. I’m not sure if, I personally, am of the right temperament for this site, or if I’m adding any value. So everything I’ve said above might be hogwash. But “Share and Grow” is my motto. Feel free to let me know nicely if I should shut and go away.

In summary, sure, stay focused on the job at hand, but I’d personally retain a certain informal dress-down-day attitude, or everyone’s in danger of taking the fun out of it. No one’s making these games in order to retire on the profits are they?

Gaz

PS What's the correct tag for using a url link to another thread?

PPS I've just noted the title of the post that was automatically generated and thought I'd let it stand as it made me laugh... :)

Nice summary

Rich Stokes's picture

OK, I'm generally digging this.

My own 2p worth for consideration is as follows (as ever, my 2p is not worth more or less than anyone else's. Except Gaz, everything that motherfucker says is bollocks! ;^P )

I think Graham's summary and guidelines are pretty much the way people ought to post here. I'd go so far as to suggest that they actually are to be adopted as the recommended way to communicate here. Possibly as rules: we've tried having an open, egalitarian approach to running this forum and while it worked very well when there were only a handful of people here, at the moment I'm not posting here because this place is in danger of becoming just another web forum with a poor signal/noise ratio.

Unless someone tells me not to in the next couple of hours, I'm going to re-edit that post to make a "This is how you post here" document. That should then be locked and stickied at the top of all the separate sections. It's all very well giving people a lost of guidelines and dos and don'ts when they sign up, but a lot of people either don't read them or are already members who've drifted in and out of active use. Plus, people expect to see any forum rules as a sticky at the top of a forum, so that's where they'll look for them and that's where they ought to be.

As for line-by-line responses... The reasons these are objectionable is that they are usually a tactic used to argue and "win" threads rather than to discuss valid points. When you respond to anything here, you need to consider whether your post actually adds anything to a debate or whether you're just posting to prove that you are right and that the other person is wrong. If it's the latter, DON'T FUCKING POST. It's OK to disagree, in fact it's encouraged, and it's fine to let someone know you disagree. But there's a fine line between a discussion and an argument. Learn to tell the difference and everything will be groovy. Also remember that 90% of what we discuss here is utterly subjective and therefore a matter of opinion. As such there are no right or wrong answers and no point arguing about it.

I still think that people should have to use their real names when they sign up for this site. Were it my decision I'd force that and hand moderate all sign ups so that people had no choice. I mean someone signing up as "Brian Jones" is fine, so is "Brian", B Jones" or "Brian J". But "Trollbutcher667" is right fucking out. Basically, as long as your user name at least contains what people actually call you in real life, then that's fine. This, hopefully, encourages people to realise that they are not just some faceless anonymous entity posting with other nameless, faceless anonymous entities. We're all real people, I can't see any valid reason to post under a pseudonym.

But that's a different debate, and not the one we're having right now.

The reason for posting

Graham W's picture

...was that I've noticed a clash of communication styles recently.

Older members, such as Malcolm, Rich and myself post in a Forgey style: considered, occasional, businesslike, usually once or twice a thread. Neil Gow, Gaz and various new members use a similar style.

There's an influx of newer members (including David, Pooka and Ash, OK, Ash isn't new), who post in a more quickfire, fast-to-respond, argument-based Internet-bulletin-board style, sometimes many times in a thread.

There's nothing "wrong" with either style. But I think it is causing a clash.

To people who are used to the Forge style, the faster style looks argumentative and unbusinesslike, with, as Rich says, a high signal-to-noise ratio. I imagine that, to people used to the faster style, the Forge style is equally irritating.

So, anyway, that's why I posted: to suggest that there's two different styles of communication going on, which I think is leading to difficulties.

As a slight tangent: we occasionally have conversations about how to fit in to the forum and contribute usefully. If you're someone who wonders about that: I believe that a major factor in how helpful you're perceived as being is the style in which you post.

Graham

Psychology

Destriarch's picture
Rich Stokes wrote:

As for line-by-line responses... The reasons these are objectionable is that they are usually a tactic used to argue and "win" threads rather than to discuss valid points.

I think this is a purely psychological effect that some people who've experienced said tactics have developed due to the method's misuse by certain troll-like individuals. The method can and is used quite validly, but some people respond badly to it because they percieve it in itself as being an aggressive act when it can be a useful tactic if the intention behind it is a good one.

To put the other side of the argument, one of the recent contretemps on these forums was caused by a reply which was taken out of context due to unfortunate timing. A suitable quote/response could have actually alleviated the problem in this case.

I don't intend to belabour this point any further than this, but I'd urge people to hate the trolls, not the method. The method itself has valid and useful applications. If we're not going to allow this kind of response, we might as well disable the quote tag entirely.

Ash

Yes, fair point, OK

Graham W's picture

Ash, fair point. Let me clarify.

What I mean by a line-by-line post is: you get the other person's post, and then you go through line-by-line, responding to every single point they made.

Judicious use of the quote tag, however? Absolutely fine (in my opinion). Pick out one or two quotes you want to respond to and respond. Fine.

Let me give a very bad example of line-by-line responding. Ash, I'll use your post, and bear in mind I don't mean what I say, below. So...

I think this is a purely psychological effect that some people who've experienced said tactics have developed due to the method's misuse by certain troll-like individuals.

It's not "purely" psychological. Trolls use these tactics because they work.

The method can and is used quite validly, but some people respond badly to it because they percieve it in itself as being an aggressive act when it can be a useful tactic if the intention behind it is a good one.

It can be used validly, but it often isn't, and has historically led to major wars.

To put the other side of the argument, one of the recent contretemps on these forums was caused by a reply which was taken out of context due to unfortunate timing. A suitable quote/response could have actually alleviated the problem in this case.

Sure, there's always an exception, but the majority of the time, that's not how it works.

I don't intend to belabour this point any further than this, but I'd urge people to hate the trolls, not the method. The method itself has valid and useful applications. If we're not going to allow this kind of response, we might as well disable the quote tag entirely.

The method might have useful applications, but the majority of the time, it leads to poisoning and death.

_____

Do you see what I mean? I'm adding nothing to the conversation, just knee-jerk responses. Nobody's done it, to that extent, on this forum, of course, although you'll see it on others. And we've verged on that style of knee-jerk, refuting responding

Quoting is fine. Line-by-line responses that add nothing: not fine.

Graham

Kneejerk Responses

Destriarch's picture

Quite so, your example is full of kneejerk responses, but it's the kneejerk responses that are at fault, not the format. So to summate, why don't we just say 'no kneejerk responses' instead of 'no run-in posting'?

Ash

Not to.

Tim Gray's picture
Rich Stokes wrote:

Unless someone tells me not to in the next couple of hours, I'm going to re-edit that post to make a "This is how you post here" document. That should then be locked and stickied at the top of all the separate sections. It's all very well giving people a lost of guidelines and dos and don'ts when they sign up, but a lot of people either don't read them or are already members who've drifted in and out of active use. Plus, people expect to see any forum rules as a sticky at the top of a forum, so that's where they'll look for them and that's where they ought to be.

Yuck. Sounds like a bit of a slippery slope to me. Rehashing some lengthy rules about posting instead of expecting people to behave reasonably.

If we think we *do* need some guidelines, personally I'd like to see severing of the explicit Forge link, as that site/community is irrelevant to me, and being less explicitly encouraging toward swearing, which should be a strategically emloyed exception rather than a rule.

What we *should* have, and if it exists I've never seen it, is info people can find pretty easily about how this site is run and moderated. For instance, it came as a minor surprise to me that Rich was empowered to do the stuff he's talking about. That could easily go along with a brief bit about, "and we expect you to behave (which in broad terms means x, y and z) or else".

Tim Gray
Silver Branch Games
www.silverbranch.co.uk

Line by line responses

David Donachie's picture
Rich Stokes wrote:

As for line-by-line responses... The reasons these are objectionable is that they are usually a tactic used to argue and "win" threads rather than to discuss valid points. When you respond to anything here, you need to consider whether your post actually adds anything to a debate or whether you're just posting to prove that you are right and that the other person is wrong. If it's the latter, DON'T FUCKING POST. It's OK to disagree, in fact it's encouraged, and it's fine to let someone know you disagree. But there's a fine line between a discussion and an argument. Learn to tell the difference and everything will be groovy. Also remember that 90% of what we discuss here is utterly subjective and therefore a matter of opinion. As such there are no right or wrong answers and no point arguing about it.

I find this ironic, because you seem to have read 'line by line response' as equalling, 'some troll having a stupid argument' whereas I was thinking of the very useful feedback you gave me about Solipsist, using line by line replies to many points, not so long ago.

Lets keep it simple. If we have a rule about replies it should be "don't act like an ass and enter into a fight / flame with another user. If you want to do that take it to email". Having rules about the *style* in which we write our replies just seems like overkill to me.

http://www.solipsist-rpg.com/

Boy oh Boy

Gregor Hutton's picture

Well, I'm hoping to get around to reading every post that's gone on while I've been in Ireland, but I did have a thought while I making my way to the con early on Sunday morning. I think it's an achievable goal for myself, and I hope everyone else will give it a go too.

Post less, Contribute more.

Re: Post less, Contribute More

Destriarch's picture

That's an interesting concept Gregor, but would you mind expanding on it a bit? Actually, I think it'd make a good new thread, rather than diversify this one too far.

Ash

One technique I've always

Pelgrane's picture

One technique I've always found useful is that the person starting a thread can and should set rules for that thread. So, if they say "no line-by-line commentary", "no criticism of system X", or "these people please don't post on this topic", then it can concentrate the debate and be useful for the original poster.

If you can't post to such a thread without breaking the rules, don't comment. There's nothing to stop you posting a new thread which covers a substantial but tangential issue (as long as it's not a passive-aggressive response to the original restrictions!)

Simon Rogers
http://www.profantasy.com
Blog - http://sjrlj.notlong.com